Saint John Native Joins Claire Driscoll & Associates, Inc.

Terri-Lynn McNichol Named Call Center Manager Of Claire Driscoll & Associates, Inc.

Saint John , New Brunswick , Canada - Claire Driscoll, President of Claire Driscoll & Associates, Inc., has named Terri-Lynn McNichol Call Center Manager of her office in Saint John , New Brunswick , Canada . McNichol will head the training operations of agents to ensure that calls are handled professionally and that the center operates smoothly under all conditions. Her duties also include handling client relations to understand their priorities and to meet them with efficiency. As Call Center Manager, she must keep track of the call center statistics and schedules along with general office duties.

"McNichol's two years of experience in the call center field will be an asset to our team and add to our mission as a leader in marketing services to the clinical research industry," said Driscoll.

Outside of the office, McNichol devotes her time to the musical arts as the executive secretary for the New Brunswick Competitive Festival of Music. She is also the co-director and co-accompanist for the "Treble Clef Singers," a non-profit women's choir in Saint John .