Caller Prescreening

This is the first touchpoint your candidate will have with the project. We know the onus is on us to make it positive and professional, so the caller will be more likely to get involved. In a sensitive and accurate manner, we will identify the most qualified candidates, collect all relevant data and refer them to the investigator site closest to them.

Staffing levels are continually adjusted to ensure the right number of people are covering the lines at all times. Your callers will never feel ‘rushed’ through the call.